Digital Learning Faqs | The Ball State Bookstore
Close How would you like to SIGN IN?
I have an account
Forgot Password?

SIGN UP AND GET

  • Easy access to your order history
  • One-click checkout on future orders
  • Get special offers and promotions throughout the year

Continue as Guest

Your information will not be stored for future visits. You'll have the option to create an account later on.



<  Back

Close

Reset Your Password






 OR 
Close

Reset Your Password

An email has been sent to the address provided.

Close ENTER YOUR PASSWORD

DIGITAL CONTENT FAQS

HOW DO I PURCHASE DIGITAL CONTENT?

Buying digital material is just as easy as buying a printed textbook or bundle. Just go to your campus bookstore or click here to purchase digital material. 'Digital' will appear as a textbook option whenever a digital option is available. Whether you buy in-store or online, once your material is available you will receive an email confirmation with instructions on how to access your digital material.

HOW DO I ACCESS MY DIGITAL MATERIAL?

Once your payment is processed, you will receive an email from bookstorecustomercare@bncollege.com and can begin to access your content immediately from the My Digital Content link on the bookstore website. Log in using the same email address and password you used when purchasing your digital material. If you purchased in-store, use the email address you provided when checking out and the temporary password in your Welcome email. If you do not know your password, select Forgot Password.

WHAT IF I DID NOT RECEIVE MY CONFIRMATION EMAIL?

If you did not receive your digital material delivery email, please ensure you are checking the same email account used when purchasing your digital materials online. Check your junk and spam folders for your Digital Learning email from bookstorecustomercare@bncollege.com.

If you purchased your digital material using Financial Aid or Campus Debit, your material will not be available until the order has been processed. Order processing can be delayed until the aid is available. For questions about your financial aid order, please contact your bookstore.

If you still need further assistance, or think your misspelled your email address, please visit customercare.bncollege.com to submit a ticket to Customer Care.

I HAVE A QUESTION NOT ANSWERED HERE. WHAT DO I DO?

Visit customercare.bncollege.com for more FAQs or to submit a request to Customer Care.

A SMARTER WAY TO BUY TEXTBOOKS

THE RIGHT EDITION, GUARANTEED.

We work closely with your professors to ensure we only sell the editions they use in the classroom, saving you time and stress about finding it yourself.

DROP A COURSE?
NO PROBLEM.

Don't stick with a class just because you bought the books. Return them during the add/drop period of the semester for a full refund.

TRUSTED ADVICE ON TEXTBOOKS.

On the fence about buying books for a class? We let you know what's required on Day 1 and when to wait to purchase. Service you won't find anywhere else.